5th International Seminar on Service Architecture and Modularity
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NB: PLEASE NOTE THAT THE SEMINAR IS FULLY BOOKED Day 1 – Thursday, January 16, 2014 |
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Morning sessions |
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09.00 – 10.00 |
Registration and coffee |
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10.00 – 10.15 |
Welcome and opening session Juliana Hsuan and Thomas Frandsen |
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10.15 – 10.30 |
Competitiveness – a key issue Christer Karlsson, Professor, Academic Director of the CBS Competitiveness Platform |
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10.30 – 11.15 |
The characteristics of modular service systems: A case study Fred Ponsignon, Andi Smart and Roger Maull, University of Exeter Business School, United Kingdom Saara Brax, Aalto University, Finland Discussants: Christoph Peters and Thomas Frandsen |
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11.15 – 12.00 |
Measuring service architecture and modularity – a review of the literature and research agenda Regine Dörbecker, Daniela Böhm and Tilo Böhmann, University of Hamburg, Germany Discussants: Andrea Furlan and Giovanna Vettorato |
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Afternoon sessions |
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12.00 – 13.00 |
Lunch |
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13.00 – 14.30 |
Panel discussion: Future development on service architecture and modularity Professor Dr. Tilo Böhmann, Hamburg University Professor Chris Voss, London Business School and Warwick Business School Professor Martin Spring, Lancaster University Management School Professor Andi Smart, University of Exeter Business School Assistant Professor Diego Campagnolo, University of Padova Professor Juliana Hsuan, Copenhagen Business School (Panel facilitator) |
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14.30 – 14.45 |
Break |
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14.45 – 15.30 |
Service modularity, inter-organizational relationships and the mirroring hypothesis in KIBS Diego Campagnolo, Andrea Furlan, University of Padova, Italy Anna Cabigiosu, Ca' Foscari Univeristy of Venice, Italy Discussants: Saara Pekkarinen and Chiara Gobbi |
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15.30 – 16.15 |
Developing persuasive value propositions to business customers Eija-Liisa Heikka and Saara Pekkarinen, Oulu Business School, Finland Discussants: Anna Cabigiosu and Mervi Vähätalo |
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16.15 – 16.30 |
Break |
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16.30 – 17.15 |
Systematic modularization of complex services: Operationalization and evaluation Christoph Peters, Kassel University, Germany Discussants: Fred Ponsignon and Eija-Liisa Heikka |
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17.15 – 17.30 |
Wrap up |
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20.00 – |
Dinner at Les Trois Cochons, Værnedamsvej 10, 1619 København V |
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NB: PLEASE NOTE THAT THE SEMINAR IS FULLY BOOKED Day 2 – Friday, January 17, 2014 |
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Morning sessions |
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09.00 – 09.45 |
Balancing variety and efficiency in professional services by means of modularity Monique van der Laan, Manda Broekhuis and Marjolein van Offenbeek, University of Groningen, The Netherlands Discussants: Anu Bask and Thomas Frandsen |
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09.45 – 10.30 |
Interfaces in service and process modularity Martin Spring, Lancaster University Management School, United Kingdom Juliana Santos, Centro Universitário da FEI, São Paulo, Brazil and Lancaster University Management School, United Kingdom Discussants: Jawwad Raja and Giovanna Vettorato |
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10.30 – 10.45 |
Break |
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10.45 – 11.30 |
Sustainable public procurement: towards a modularity approach Giovanna Vettorato and Juliana Hsuan, Copenhagen Business School, Denmark Discussants: Manda Broekhuis and Andi Smart |
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11.30 – 12.15 |
Modularity: supporting innovations in public procurement Mervi Vähätalo and Tomi J. Kallio, University of Turku, Finland Discussants: Monique van der Laan and Erik Skov Madsen |
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Afternoon sessions |
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12.15 – 13.15 |
Lunch |
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13.15 – 14.00 |
Organizing for servitization Jawwad Raja, Copenhagen Business School, Denmark Discussants: Martin Spring and Viktor Avlonitis |
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14.00 – 14.45 |
Rocking and rebalancing the boat: How offshoring elicits reconfiguration of service production systems Kristin Brandl, Bent Petersen, Copenhagen Business School, Denmark Michael Mol, University of Warwick, United Kingdom Discussants: Jawwad Raja and Monique van der Laan |
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14.45 – 15.00 |
Break |
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15.00 – 16.00 |
Closing of the seminar |