Researching Organizational Change Processes and Change-Related Communication

Guest lecture by Professor Ted Zorn, Department of Management Communication, University of Waikato, New Zealand

Professor Ted Zorn teaches and conducts research in the areas of interpersonal and organisational communication. He completed a B.A. in English from the College of Charleston in Charleston, South Carolina, USA, and an M.A. and a Ph.D. in Communication from the University of Kentucky. Current research interests centre on interpersonal influence processes, such as leadership and change-oriented communication, particularly from a critical-interpretive perspective. Recent published research includes a co-authored article in New Media & Society focusing on older people's use of ICTs and an article in Journal of Communication Management focusing on the implementation of ICTs. Professor Zorn has recently co-authored a textbook, Organisational Communication in the Age of Globalization (Waveland Press, 2003). He is past chair of the Organisational Communication Division of the National Communication Association (USA) and past editor of Management Communication Quarterly. He has extensive experience as a trainer and organisational development consultant, and is currently principal investigator on a research project funded by the Foundation for Research, Science, and Technology that focuses on the Socio-economic Impacts of ICTs.