Department of Digitalization

bedigi

Department of Digitalization

Ben
Eaton
Associate professor


Room: HOW/60-3.13
E-mail: be.digi@cbs.dk
beneaton
Presentation

Ben Eaton is an Associate Professor at the Department of Digitalization, Copenhagen Business School in Denmark. He is also and a visiting associate professor at the Department of Technology, Kristiania University College in Oslo, Norway. He has a PhD in Information Systems from the London  School  of  Economics  and  Political  Science and an MBA from INSEAD. Before entering academia, he had 15 years management experience working within large telecommunications companies and small internet start-ups in a variety of roles concerning the innovation of digital products and services. Consequently, his research specialization concerns how organizations can establish environments for the successful innovation of digital services to sustain their businesses using digital platforms. His research has a practical focus and has consequently been sponsored by organizations such as Telenor AS, and industry consortiums such as the Mobile Virtual Centre of Excellence (MobileVCE.com). His research has been published in highly regarded journals such as MIS Quarterly, MISQ Executive, the Journal of Strategic Information Systems, Information Systems Journal and the Journal of IT. Finally, his PhD thesis, concerning Apple's model of platform innovation, won the prestigious ACM SIGMIS doctoral dissertation competition in 2013.

Primary research areas
  • Innovation and Management of Digital Platforms and Platform Services
  • Innovation and Management of Digital Infrastructures
  • Innovation and Management of IoT
  • National Systems for Electronic Identity
  • Qualitative Approaches to Collecting and Analyzing Online Data
Social media
Link to this homepage
www.cbs.dk/en/staff/bedigi
Courses
CBS Flexible MBA:
  • Digital Innovation
Cand.Merc.(IT):
  • Innovation in a Digital World
  • Internet of Things
E-Business:
  • Strategic and Tactical Tools in E-Business
Supervision
  • Platform innovation and the management of the Internet of Things
Other teaching activities

Office Hours:
Mondays 13:00-15:00

Selected publications
  • Bonina, C., Koskinen,K., Eaton, B., & Gawer, A. (2021). Digital platforms for development: Foundations and research agenda. Information Systems Journal.
  • Medaglia, R., Eaton, B., Hedman, J., & Whitley, E. A. (2021). Mechanisms of power inscription into IT governance: Lessons from two national digital identity systems. Information Systems Journal.
  • Bonina, C., & Eaton, B. (2020). Cultivating open government data platform ecosystems through governance: Lessons from Buenos Aires, Mexico City and Montevideo. Government Information Quarterly, 37(3)
  • Eaton, B., Hedman, J. and Medaglia, R. (2017). Three Different Ways to Skin a Cat: Financialization in the Emergence of National e-ID solutions. Journal of Information technology, pp. 1-14.
  • Eaton, B., Elaluf-Calderwood, S., Sorensen, C., & Yoo, Y. (2015). Distributed Tuning of Boundary Resources: The Case of Apple's iOS Service System. Management information Systems Quarterly, 39(1), 217-243.
Publications sorted by:
2024
Ben Eaton; Stefan Henningsson; Jonas Hedman; Maximilian Schneider; Benny Boye Johansen / API Product Quality : A Comprehensive Reflection Guide.
Frederiksberg : Copenhagen Business School, CBS 2024, 12 p.
Report
2023
Stefan Henningsson; Ben Eaton / Governmental Regulation and Digital Infrastructure Innovation : The Mediating Role of Modular Architecture.
In: Journal of Information Technology, Vol. 38, No. 2, 6.2023, p. 126-143
Journal article > peer review
2022
Rony Medaglia; Ben Eaton; Jonas Hedman; Edgar A. Whitley / Mechanisms of Power Inscription into IT Governance : Lessons from Two National Digital Identity Systems.
In: Information Systems Journal, Vol. 32, No. 2, 3.2022, p. 242-277
Journal article > peer review
2021
Joan Rodon Modol; Ben Eaton / Digital Infrastructure Evolution as Generative Entrenchment : The Formation of a Core-periphery Structure.
In: Journal of Information Technology, Vol. 36, No. 4, 12.2021, p. 342-364
Journal article > peer review
Carla Bonina; Kari Koskinen; Ben Eaton; Annabelle Gawer / Digital Platforms for Development : Foundations and Research Agenda.
In: Information Systems Journal, Vol. 31, No. 6, 11.2021, p. 869-902
Journal article > peer review
2020
Carla Bonina; Ben Eaton / Cultivating Open Government Data Platform Ecosystems Through Governance : Lessons from Buenos Aires, Mexico City and Montevideo.
In: Government Information Quarterly, Vol. 37, No. 3, 7.2020
Journal article > peer review
Kimmo Karhu; Robin Gustafsson; Ben Eaton; Ola Henfridsson; Carsten Sørensen / Four Tactics for Implementing a Balanced Digital Platform Strategy
In: MIS Quarterly Executive, Vol. 19, No. 2, 6.2020, p. 105-120
Journal article > peer review
2019
Kari Koskinen; Carla Bonina; Ben Eaton / Digital Platforms in the Global South : Foundations and Research Agenda.
In: Information and Communication Technologies for Development. Strengthening Southern-Driven Cooperation as a Catalyst for ICT4D: Proceedings of ICT4D 2019. Part I. . ed. /Petter Nielsen; Honest Christopher Kimaro. Cham : Springer 2019, p. 319-330
Article in proceedings > peer review
2018
Ben Eaton; Jonas Hedman; Rony Medaglia / Three Different Ways to Skin a Cat : Financialization in the Emergence of National e-ID Solutions.
In: Journal of Information Technology, Vol. 33, No. 1, 3.2018, p. 70–83
Journal article > peer review
2017
Rony Medaglia; Jonas Hedman; Ben Eaton / Public-Private Collaboration in the Emergence of a National Electronic Identification Policy : The Case of NemID in Denmark.
In: Proceedings of the 50th Hawaii International Conference on System Sciences, HICSS 2017. ed. /Tung X. Bui; Ralph Sprague. Honolulu : Hawaii International Conference on System Sciences (HICSS) 2017, p. 2782-2791 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Article in proceedings > peer review
More results... (total 21 results)
Outside activities

2020-2024:

  • External Associate Professor (20% position), Høyskolen Kristiania, Oslo, Norway

 

2019:

  • Consultant at Surrey Innovations Ltd., UK