Projects
Recordkeeping in Frontline Work: Balancing Bureaucratic, Professional and Relational Concerns (RECORD)
Duration: 2024-2027
Written case records play a crucial role in the delivery of public services. In addition to serving fundamental legal and administrative purposes, they are also important tools of professional knowledge sharing and coordination. Further, they are increasingly used for relational purposes during encounters with citizens. Yet, despite the multiple purposes and ensuing complexity associated with record keeping, we have limited knowledge about how and why case records are produced and used in practice, and the implications of this for citizens, including their experience of the public encounter and the state as such. The RECORD research project will address the following research questions:
- How do frontline workers prioritize different purposes of record keeping in everyday practice
- How this is reflected in actual case records, and what are the implications for citizens and stakeholders?
Empirically, the project focuses on child protection agencies—an area where the quality and legality of case records have been repeatedly questioned by oversight authorities. The research design is based on ethnographic fieldwork and employs a range of qualitative methods, including organizational ethnography in municipal child protection agencies, narrative interviews with citizens (children and families), and document analysis.
Research team:
Anne Mette Møller (PI)
Louise Jørring (postdoc)
Advisory Board:
Steven Maynard-Moody, School of Public Affairs and Administration, University of Kansas
Gabriela Lotta, FGV - Sao Paulo School of Business Administration
Anat Gofen, Federman School of Public Policy, Hebrew University
Nadine Raaphorst, Governance and Global Affairs, Leiden University
Green Transition through Dynamics of Problematizations: How Forms of Expertise Influence the Financial and Social Valuation of Energy Resources in Denmark (GT-Dynprob)
Green Transition through Dynamics of Problematizations: How forms of expertise influence the financial and social valuation of energy resources in Denmark (GT-Dynprob) is a three-year research project funded by the Independent Research Fund Denmark. The project group comprises researchers from Aalborg University, Copenhagen Business School, and DTU (Technical University of Denmark).
Research Team Includes:
José Ossandon
Peter Holm Jacobsen
Trine Pallesen
Peter Holm Jacobsen
Trine Pallesen
Advisory Board:
Professor Kristin Asdal, University of Oslo, Norway
Professor Daniel Breslau, Virginia Tech, United States
Professor Susi Geiger, University College Dublin, Ireland
Professor Julia Steinberger, University of Leeds, United Kingdom
Professor Daniel Breslau, Virginia Tech, United States
Professor Susi Geiger, University College Dublin, Ireland
Professor Julia Steinberger, University of Leeds, United Kingdom
The Inner Workings of the Danish Parliament – A study of the professional socialization of members of parliament in a cultural perspective.
This PhD research concerns the cultural context of the Danish parliament and how workplace dynamics and professional norms conditions work at Christiansborg. More specifically the processes of professional socialization among members of the Danish parliament and seek to understand how it relates to the crises of representation are explored.
PhD research project by Nanna Camilla Mulamila Olsen
PhD research project by Johanna Rungholm
Focusing on the increasing trend of patient-centered treatment, patient pathways, and treatment packages within contemporary healthcare systems, this project seeks to go back to the roots of organizational theory and explore the central role of diagnosis in organizing treatment. Here, my research aims to investigate how organizational structures and actors at various levels in healthcare coordinate work when disconnecting the stable diagnosis' coordinating role, in absence of straightforward diagnoses, where diagnoses are not possible, or where treatment precedes diagnosis.
PhD research project by Johanna Rungholm
Public Actors’ Capacities in the Governance of Green Transitions (CAPACITOR)
Duration: 2021-2023
Duration: 2021-2023
Public actors (like municipalities, national agencies, public utilities) have beenentrusted to reduce CO2 emissions, and are taking the lead in the governance ofgreen transitions. However, the governance of green transitions is complex(coordinating many stakeholders, creating market and institutional contexts forinvestments, adapting standards and safety regulations, etc.). Hence, public actorsneed organizational capacities. CAPACITOR project asks, How are public actorsdeveloping and using their organizational capacities in the complex governanceprocesses of green transitions? And, What specific combinations of public actors’capacities are required for achieving green transitions? We will compare 24 indepth cases in the energy and maritime transport sectors, collecting data from250+ interviews, 24 observations, and 450+ documents. The findings will helpdeveloping a theory on public actor’s capacities for green transitions, andidentifying deficiencies in current capacities.
Research team includes:
Trine Pallesen
Trine Pallesen
The page was last edited by: Department of Organization // 02/11/2025