Department of Organization

ammoioa

Department of Organization

Anne Mette
Møller
Associate professor


Room: KIL/14.A- 3.57
Tel:
+4538152821
E-mail: ammo.ioa@cbs.dk
Presentation

My research focuses on professional knowledge and practice and how organizational “backstage” processes shape encounters with citizens (clients) and stakeholders.

My article in Journal of Public Administration Research and Theory (2021) uses ethnographic data from child protection agencies to theorize the role of deliberation and collective decision-making in frontline work and develop the concept of deliberative organizational routines. My articles in Perspectives on Public Management and Governance are concerned with professional discretion, focusing on the nature of professional knowledge (2022a) and the bureaucratic ethos (2022b).

My articles in the Journal of Professions and Organization examine professional struggles over knowledge and legitimacy related to the ideal of evidence-based practice in social work and health care contexts (2019, 2021). My article in Review of Personnel Administration (2023) explores how frontline managers can support sound decision-making and alleviate emotional strain for frontline professionals by enacting street-level leadership.

My current research project (REPLACE), funded by the Independent Research Fund Denmark (DFF), explores how digital government reshapes the nature of frontline work and public bureaucracies, and is based on extensive organizational ethnography in the Tax Agency and the Agricultural Agency.

 

Primary research areas
  • Professional knowledge and expertise, discretion and decision-making
  • Frontline work and street-level bureaucracy
  • Leadership of frontline professionals / street-level leadership
  • Policy implementation
  • Digital government and its implications for public bureaucracies and state-citizen encounters
  • Practice theory and practice-based theorizing
  • Qualitative methodology, particularly (organizational) ethnography and interviewing

 

Curriculum Vitae
Download short CV as PDF
Link to this homepage
www.cbs.dk/en/staff/ammoioa
Courses
  • Change management in a reform and governance context (Forandringsledelse i en reform- og styringskontekst) – Master of Public Governance
  • MPG introduction and development (MPG introduktions- og udviklingsforløb) – Master of Public Governance
  • Micro-level organizing (Mikroorganisering) – HA Psyk.
Supervision

I have supervised 15 graduate students on their Master theses and been the supervisor of eight BA theses, including both individual and group-based projects. I am particularly interested in supervising projects that fall within my primary research areas (see above) and/or make use of ethnography.

Other teaching activities

I have extensive teaching experience and have taught more than 17 courses on all levels: Undergraduate, Graduate, and PhD courses as well as Executive Level Programs for public managers. My teaching generally falls within the areas of Public Management and Governance, Frontline Work and Professionalism, Organization Theory, and Organizational Analysis. I also teach both introductory and advanced courses in Qualitative Methods, including Organizational Ethnography.

Examples of previous courses include the graduate level courses “Public Organization and Leadership” and “Evidence-Based Policy and Practice” (University of Copenhagen), the BA seminar “Inside Public Organizations”, the graduate course “Frontline Work: Profession, Policy, and Practice”, the PhD course “Political and Organizational Ethnography”, and the executive level course “Leadership of Frontline Professionals” (all at Aarhus University).

I am currently teaching in the Master of Public Governance executive program.

Selected publications

Møller, Anne Mette (2021): Deliberation and Deliberative Organizational Routines in Frontline Decision-Making, Journal of Public Administration Research and Theory, 31, 3, p. 471–488, https://doi.org/10.1093/jopart/muaa060
*Selected as “Editor’s choice” and included in the virtual special issue “Advancing Public Administration Research Through Qualitative Studies”, October 2023

 

Møller, Anne Mette (2022a): Mobilizing Knowledge in Frontline Work: A Conceptual Framework and Empirical Exploration, Perspectives on Public Management and Governance, 5, 1, p. 50-62, https://doi.org/10.1093/ppmgov/gvab023

 

Møller, Anne Mette, Pedersen, Kirstine Zinck, Pors, Anja Svejgaard (2022b): The Bureaucratic Ethos in Street-Level Work: Revitalizing Weber’s Ethics of Office. Perspectives on Public Management and Governance, 5, 2, p. 151-163, https://doi.org/10.1093/ppmgov/gvac001
*Part of the symposium: “Re-Appraising Bureaucracy in the 21st Century”

 

Møller, Anne Mette & Grøn, Caroline Howard (2023): Street-Level Leadership: Re-conceptualizing the Role of the Manager. Review of Public Personnel Administration (Advance Access), https://doi.org/10.1177/0734371X231155357

 

Holm-Petersen, Christina, Møller, Anne Mette & Buch, Martin Sandberg (2021): Hijacking Institutional Logics in the Implementation of a Cancer Trial. Journal of Professions and Organization, 8, 3, p. 295-310, https://doi.org/10.1093/jpo/joab013

 

Møller, Anne Mette (2019). Explicit professionalism. A cross-level study of institutional change in the wake of evidence-based practice. Journal of Professions and Organization.

 

Publications sorted by:
2024
Anne Mette Møller / Det faglige skøn i et magtperspektiv
Aarhus : Institut for Statskundskab, Aarhus Universitet 2024 (Magtudredningen 2.0: Essay-serien, Vol. Tema 11)
Net publication - Internet publication
Caroline Howard Grøn; Anne Mette Møller / I et gennemdigitaliseret bureaukrati er pedellen dagens helt
In: Administrativ Debat, No. 3, 12.2024, p. 19-21
Journal article
Morten Brænder; Anne Mette Møller / Krydsfeltet mellem sociologi og offentlig forvaltning
In: Dansk Sociologi, Vol. 35, No. 2, 2024, p. 5-7
Editorial
Caroline Howard Grøn; Anne Mette Møller / Public Bureaucracy and Digital Transformation : Structures, Practices and Values.
Cham : Palgrave Macmillan 2024, 111 p. (Governance and Public Management)
Book > peer review
Anne Mette Møller; Caroline Howard Grøn / Street-level Leadership : Re-conceptualizing the Role of the Manager.
In: Review of Public Personnel Administration, Vol. 44, No. 3, 9.2024, p. 544-565
Journal article > peer review
2023
Anne Mette Møller; Mathilde Cecchini / Same Position, Different Roles? : How Professional, Organizational, and Public Policy Logics Shape Frontline Managers’ Role Conceptions.
In: Public Management Review, 26.12.2023
Journal article > peer review
2022
Anne Mette Møller / Mobilizing Knowledge in Frontline Work : A Conceptual Framework and Empirical Exploration.
In: Perspectives on Public Management and Governance, Vol. 5, No. 1, 3.2022, p. 50-62
Journal article > peer review
Anne Mette Møller; Kirstine Zinck Pedersen; Anja Svejgaard Pors / The Bureaucratic Ethos in Street-Level Work : Revitalizing Weber’s Ethics of Office.
In: Perspectives on Public Management and Governance, Vol. 5, No. 2, 6.2022, p. 151-163
Journal article > peer review
2021
Anne Mette Møller / Deliberation and Deliberative Organizational Routines in Frontline Decision-making
In: Journal of Public Administration Research and Theory, Vol. 31, No. 3, 2021, p. 471-488
Journal article > peer review
Anne Mette Møller; Caroline Howard Grøn / Faglig ledelse : At lede faglighed og fællesskab for at sikre faglige skøn, begrundede prioriteringer og håndtering af følelsesmæssigt pres.
In: Lederliv, Vol. 1, 2021
Journal article > peer review
More results... (total 17 results)
Research Projects
Outside activities

2024
Københavns Kommune
Course (2x2 days)

KL's Annual Daycare Conference
Keynote

Brøndby Kommune
Seminar (full day)

Partnership for Child Research
Presentation for the board